By accessing and using www.gangnamhub.com, you agree to comply with the following terms and conditions.

1. Product Information

Gangnam Hub aims to provide accurate descriptions, product details, and images for all Korean skincare and cosmetics products. Minor differences may occur depending on manufacturer updates.

  1. Orders & Payments

Orders are processed after successful payment confirmation. We accept major payment methods including credit/debit cards, bank transfer, PayPal, Toss, and KakaoPay depending on availability.

3. Shipping Policy

Local shipping within Korea generally takes 1โ€“2 working days. International shipping times may vary depending on customs clearance and local courier services.

  1. Returns & Refunds

Return requests must be submitted within 2 days after receiving the product. Customers are responsible for return shipping costs unless the product is defective, damaged, or incorrect.

5. Intellectual Property

All website content including product images, text, logos, branding, and design materials is the property of Gangnam Hub and may not be copied, reproduced, or distributed without permission.

6. Limitation of Liability

Gangnam Hub is not responsible for indirect losses, customs delays, or shipping delays caused by third-party logistics providers.

  1. Updates to Terms

Gangnam Hub reserves the right to modify or update these terms and conditions at any time without prior notice.

FAQs

  1. Are your Korean skincare products authentic?

Yes. All products sold by Gangnam Hub are authentic Korean cosmetics and skincare products sourced from Korea.

  1. Do you offer international shipping?

Yes. Gangnam Hub provides both domestic Korean shipping and worldwide international shipping.

  1. What payment methods do you accept?

We accept major credit/debit cards, bank transfer, PayPal, Toss, and KakaoPay depending on the order situation.

  1. What is your return policy?

Customers may request returns within 2 days after receiving the product.
5. Who pays for return shipping?

If the product is defective, damaged, or incorrect, Gangnam Hub will cover return shipping costs. For change of mind or customer preference, the customer is responsible for shipping fees.

  1. How can I contact customer support?

Customers can contact us through email, WhatsApp, KakaoTalk, or phone support.

7. How long does shipping take?

Shipping times vary depending on destination country, customs processing, and local courier services.

8. Do you sell genuine Korean beauty products?

Yes. Gangnam Hub specializes in genuine Korean beauty, K-beauty skincare, and Korean cosmetic products based in South Korea.